Job offers

Technical Integration Engineer

10000 – 14000 PLN + VAT (B2B)

Kryptonim is revolutionizing the crypto industry as a fiat onramp provider. We are a platform that seamlessly enables users to exchange fiat currency for cryptocurrency, integrating essential elements from both the crypto and fiat worlds, including robust Know Your Customer (KYC) protocols, advanced risk management, diverse payment options, and access to substantial crypto liquidity. Kryptonim delivers a secure and user-friendly payment experience, embodying our mission to make digital assets accessible and safe. By simplifying cryptocurrency purchases, we aim to foster a transparent and inclusive crypto culture.

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Job details

Your responsibilities:

  • Guide and support customers through the integration process with our solution, ensuring seamless and efficient setup
  • Diagnose, troubleshoot, and resolve technical issues that arise during and after the integration process
  • Act as the primary technical contact for customers, providing timely and effective responses to queries and concerns
  • Create and maintain comprehensive documentation, FAQs, and technical guides to assist customers in understanding and utilizing our solution
  • Monitor system performance and customer integrations, proactively identifying potential issues and ensuring high availability and reliability
  • Collaborate with development, product management, and other teams to resolve complex issues and deliver a superior customer experience

Minimum qualifications:

  • At least 3 years of hands-on experience in providing technical support to corporate clients
  • Proficiency in connecting to and interacting with APIs
  • Strong written and verbal communication skills in English
  • Exceptional customer-facing skills with a compassionate approach
  • Basic knowledge of any programming language
  • Experience in writing and understanding technical documentation

Preferred qualifications:

  • Experience with SQL or MongoDB
  • Familiarity with Go or Python Basic knowledge of blockchain-related topics 
  • Basic understanding of Git
  • Experience with the payments ecosystem, including card payments, open banking, and other methods

Our benefits See what perks we’ve prepared for you.

  • Growth support

    As your startup grows, there’ll be ample promotion opportunities. There is a budget allocated to our employees’ development and training, and employees have unlimited access to educational platforms and foreign language classes.

  • Community

    We believe in a culture of appreciation. Involvement in company life is awarded with points in the company’s cafeteria plan. We organize office theme parties, contests, and integration events as well as provide funds for group outings.

  • Office life

    Yes, we know there’s more to life than a gorgeous view from the office. That’s guaranteed in our office on the 40th floor of Warsaw Spire. However, we also celebrate little things together, like the International Pancake or Chocolate Day.

Recruitment process Short. Transparent. That’s it

Application

Send us your CV or LinkedIn profile. You can also just write a few words about yourself.

Interview

Let’s talk about your experience & expectations. You will also solve problems of the type you’ll work on.

Recruitment task

On some positions we need additional verification. We might send you a task to solve.

Results

Now you can join our team and start a great adventure!

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